Scheduling and Dispatching
Our trained staff will contact you and gather all the necessary
information to accomplish a smooth recovery of the equipment. Our
dispatchers then use this information to insure that the appropriate
resources are sent to get the job done right.
Our crews are sent to the offices where they remove the loose computer
equipment scheduled for disposal. Under normal circumstances, it is
possible to have the equipment recovered within 48 to 72 hours from the
time we receive the request for our services. Certificates of insurance
are often required and can usually be obtained on the same day they are
requested. The man-power and type of resources we send are based on the
size and specifics of the job with the goal being to get the job done as
quickly and efficiently as possible.
The products as well as their final destination determine the
appropriate packing procedures best suited for your job. In most cases
equipment is stacked on pallets with like equipment; cardboard between
layers and then shrink-wrapped to the pallet. This works for the
majority of products. Items such as flat panel monitors and laptops;
however, require more extensive packing due to their value. Flat panel
monitors are wrapped in bubble-wrap and nested in larger boxes of 5 10
monitors each while laptops are packed on their edge with packing in
between each laptop. Depending on the situation at each location, the
equipment may be packed on site or removed and taken back to our
warehouse and packed there.
Once the equipment is prepared for shipping, we select a carrier to
handle the shipment based on multiple factors. Size of the shipment and
value of the equipment are taken into consideration when choosing the
carrier. When possible, orders are consolidated with other orders going
in the same direction to lessen the number of times the product is
handled and provide for a more direct route.
Capturing Serial Numbers
When requested, we capture the serial numbers of the equipment at the
time of pickup. In some instances this extra level of control is
advantageous to clients. Our customers appreciate the additional benefit
of increased peace of mind they gain with this services. We are
presently equipping some of our major market areas with scanners to use
on larger jobs; thereby increasing the level of efficiency.
When there are a large number of locations with equipment to be picked
up, it is important to be able to have the ability to quickly know the
status of each order. Information can be easily imported into an Excel
spreadsheet allowing the customer to stay on top of the progress of
their project. With project management service it is possible to keep
track of multiple projects occurring at the same time.
Please contact us with your
request via email or call us: